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Support

Let’s get you
unstuck.

Help with the app, desktop downloads and your Filecoin questions.

Filecoin Wallet support will never ask for your recovery phrase or private key.

Download & install

Choose Windows, macOS or Linux in the homepage download section. Compare the package checksum with its published value before installing.

Go to desktop downloads

Accounts & transactions

Check the full destination address, network, amount and fee before approving a transaction in the app. To investigate a submitted transfer, use its transaction identifier on a Filecoin explorer before trying again.

Open Filecoin explorer

Verify your download.

Enter the path to your downloaded file. Compare the result with the SHA256 published next to the installer. If it does not match, do not install. Verify the publisher’s signature when supplied.

Windows · PowerShell
Get-FileHash -Algorithm SHA256 -LiteralPath "path/to/downloaded-file"
macOS · Terminal
shasum -a 256 "path/to/downloaded-file"
Linux · Terminal
sha256sum "path/to/downloaded-file"

Common questions.

Need more help? Open the chat icon on any page.